Privacy Policy and Cookie Policy

PRIVACY POLICY

Maurizio de’Nobili S.r.l. Via Bisignano, 24 80121 Naples Italy VAT 4688701210 take your data protection rights and our legal obligations seriously,  processes your personal data for e-commerce purposes, it acts as data processor, in accordance with privacy policy. 

1. Personal Data We May Collect About You

We will collect various types of personal data about you for the purposes described in this Policy, including:

  • Contact information (such as your name, birthday, nationality, email address, postal address, telephone number and any other personal data) that you provide by completing forms on the Website, including if you subscribe to our newsletter and register and create an account on the Website;
  • Details of any transactions made by you;
  • Personal data that may be contained in communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Website or its content;
  • Information from surveys that we may, from time to time, conduct on the Website for research purposes, if you choose to respond to, or participate in, them;
  • Credit/debit card information; and
  • Personal information collected from third parties, such as data that you agree to share with us on publicly accessible social networks (e.g., Facebook, Instagram, etc.) and/or that we may collect from other publicly accessible databases.

You are under no obligation to provide any such information. Providing your personal data to us (in particular, your personal details, your email, your address, your credit/debit card numbers and bank code and your telephone number) is necessary for processing your order for the purchase of products on the Website, supplying other services provided on the Website upon your request, or when your personal data is needed to fulfil obligations required by law or regulations. The refusal to provide us with any personal data necessary for performing the above purposes may consequently prevent us from processing your order for the purchase of products sold on the Website or fulfilling obligations required by law and other regulations. Therefore, failure to provide personal data may constitute, in some cases, a legitimate and justified reason for not processing your order for the purchase of products sold on the Website or not providing the Website’s services. 

Disclosure of further personal data to us other than that required for fulfilling legal or contractual obligations and to properly browse our services with necessary traffic data is, on the contrary, optional and does not have any effect on the use of the Website and of its services or on the purchase of products on the Website. We will inform you at every step whether disclosing your personal data to us ais required or optional by marking with an appropriate symbol (*) the information that is required or data needed for the purchase of products and/or for the provision of requested services on the Website. 

2. Minimum Age

Protecting the safety and privacy of children is very important to us. We will not knowingly collect or use personal data from anyone under the age of sixteen (16) years, or any other age limit sets out by the law of his/her country of residence. By registering on the Website, you confirm that you have reached the age of majority in your country of residence. 

3. Use Made of Your Personal Data

Whenever we process your personal data, we do so on the basis of a lawful "justification" (or legal basis) for processing. In the majority of cases, the processing of your personal data will be justified on one of the following bases:

  • processing is necessary to perform a contract with you or take steps that you have requested in order to enter into a contract (e.g., sale contract);
  • processing is necessary for us to comply with a legal obligation;
  • processing is in our legitimate interests as a business, and our interests are not overridden by your interests, fundamental rights or freedoms. Our legitimate interests may include our interest in using customer and Website user personal data to conduct and develop our business activities (including by carrying out standard marketing activities) ,with current and potential customers and Website users; and in establishing, exercising or defending legal claims; or
  • processing is based on your prior explicit consent, such as segmented and customized marketing activities.

The purposes for which we process your personal data are the following:

The processing of your personal data is justified by the following legal basis:

1

Process your purchases and to provide you with the services and information offered through the Website and which you request

Performance of a contract

2

Verify and carry out financial transactions in relation to payments you make

Performance of a contract

3

Improve and customise our products, services and our business in general, such as by tracking your product preferences, shopping history and interactions with the Website

Our legitimate interest to improve our products and services

4

Carry out data analytics and market research

Our legitimate interest to get to know our customers better and improve our services accordingly

5

Carry out data enrichment, such as by analysing your product preferences, shopping history and interactions with the Website together with data collected from third parties, such as data that you agree to share with us on social networks (e.g., Facebook, Instagram, etc.) and/or that we may collect from publicly accessible databases

Your prior explicit consent

6

Correspond with you to resolve your queries or complaints

Your prior explicit consent

7

Send you marketing communications containing news, information and updates about our products and services, offers, promotions and special events, and other marketing communications that may be of interest to you (by SMS, email or telephone), and customize your experience with us to your interests and shopping habits and improving our services, notably via profiling.

Your prior explicit consent and our legitimate interest in keeping our customers/prospects updated about our services and products

4. Disclosure of Your Personal Data

We may disclose your personal data to any of our affiliate companies, or to our service providers who assist us in providing the services we offer, processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in performing other tasks, from time to time. 

We will also respond to requests for personal data where required to do so by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us. 

5. Security

We place great importance on the security of all personal data associated with our users. We have adopted security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access. For the best possible protection of your personal data outside the limits of our or Maurizio de’Nobili S.r.l. 's control, your device should be protected (such as by updated antivirus systems) and your internet service provider should take appropriate measures for the security of network data transmission (such as, for example, firewalls and anti-spam filtering). 

While we take reasonable steps to protect your personal data, we cannot guarantee that the personal data you disclose to us will be 100% secure, nor that any data breach will not occur. 

You accept the inherent security implications of dealing on-line over the Internet and will not hold Maurizio de’Nobili S.r.l. or their processors responsible for any data breach unless it is due to our negligence. 

6. Retention of Your Personal Data

Our general approach is to retain your personal data only for as long as required to fulfil the purposes for which it was collected. We generally retain your personal data for five years from the end of our relationship or from the last contact from you, unless local law requires otherwise. However, in some circumstances we may retain personal data for longer periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements. 

In specific circumstances we may also retain your personal data for longer periods of time corresponding to the applicable statute of limitations so that we have an accurate record of your dealings with us in the event of any complaints or challenges. 

7. Your Rights

You have the following rights with respect to your personal data:

  • Right to withdraw consent - where applicable, you have the right to withdraw your consent at any time. For example, if you wish to opt-out of receiving electronic marketing communications, you can change your settings in your account on the Website, use the 'unsubscribe' link provided in our emails or text the STOP number in our SMS, or otherwise contact us directly and we will stop sending you communications.
  • Right of access, rectification and erasure - you have the right to request access to and obtain a copy of any of your personal data that we may hold, to request correction of any inaccurate data relating to you and to request the deletion of your personal data under certain circumstances. You can see and update most of this data yourself online, or by contacting directly info@denobili.com.
  • Right of data portability - Under certain conditions, you have the right to receive all such personal data which you have provided to us in a structured, commonly used and machine-readable format, and also to require us to transmit it to another controller where this is technically feasible.
  • Right to restriction of processing - you have the right to restrict our processing of your personal data where: 
  • - you contest the accuracy of the personal data until we have taken sufficient steps to correct or verify its accuracy; 
  • - the processing is unlawful but you do not want us to erase the data; 
  • - we no longer need your personal data for the purposes of the processing, but you require such data for the establishment, exercise or defence of legal claims; or 
  • - you have objected to processing justified on legitimate interest grounds (see below) pending verification as to whether we have overriding compelling legitimate grounds to continue processing. 
  • Where personal data is subject to restriction in this way, we will only process it with your consent or for the establishment, exercise or defence of legal claims.
  • Right to object to processing justified on legitimate interest grounds - where we are relying upon legitimate interest to process personal data, then you have the right to object to that processing. If you object, we must stop that processing unless we can either demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms or where we need to process the data for the establishment, exercise or defence of legal claims. Where we rely upon legitimate interest as a justification for processing we believe that we can demonstrate such compelling legitimate grounds, but we will consider each case on an individual basis.
  • Right to object to processing for marketing purposes - where we process personal data for direct marketing purposes, then you have the right to object to that processing at any time.

You also have the right to lodge a complaint with a supervisory authority if you consider that the processing of your personal data infringes applicable law. 

For further information regarding your rights, to exercise any of your rights, or if you have any complaints or questions regarding the processing of your personal data please contact info@denobili.com. 

Please note that we may request proof of identity, and we reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. We will endeavour to respond to your request as soon as possible and in any case within the applicable timeframes. 

8. Changes to this Policy

We may occasionally change this Policy, for example, to comply with new requirements imposed by the applicable laws or technical requirements. We will post the updated Policy on the Website. We may also notify you in case of material changes and seek your consent to those changes, where required by applicable law. You are thus encouraged to periodically review this page.

COOKIE POLICY

Data Controller

The use of cookies by Maurizio de’Nobili S.r.l. Via Bisignano, 24 80121 Naples Italy VAT 4688701210 Manager’s privacy policy, in conformity with the terms of Legislative Decree 196/03 of the Personal Data Protection Code (Privacy Code) and the Order of 8 May 2014, “Identification of the simplified procedures for providing information and getting consent for the use of cookies” from the Italian Data Protection Authority. Pursuant to Art. 13 GDPR 2016/679 of the Privacy Code, we inform you that Maurizio de’Nobili S.r.l., as Data Controller, acts in conformity with the terms of the corresponding legislation.

Acceptance Procedures

As specified in the brief notice indicated in the banner, you may give your consent to the use of cookies simply by clicking on the “OK” key, and closing the banner with the “X” key, scrolling down the page or clicking on any element of the content within the site’s pages. Continuing to navigate upon exiting this cookie policy is equivalent to granting consent to the use of all cookies.

What is a cookie and what is its purpose?

A cookie is a small file that is sent to the browser and saved on your device when you visit a website like pomellato.com (“the website”).

Cookies allow the site to function efficiently and improve its services, in addition to providing information to the site owner for statistical or advertising purposes, primarily to personalize your navigation experience by remembering your preferences (for example, remembering the language and currency you set, in order to recognize you at the next visit, etc.)

Which cookies do we use and for what purposes?

Our website uses various types of cookies:

TYPE OF COOKIE

FUNCTION

Navigation cookie

From the first access these cookies allow the website to function correctly and allow you to view content on your device by recognizing the language and market of the country from which you’ve chosen to connect. If you are a registered user, they will allow you to be recognized and to access the services offered from the dedicated areas. Navigation cookies are technical cookies and are needed for the functioning of the website.

Functional cookies

These cookies allow, based on your express request, for you to be recognized when you subsequently access the website, so that you do not have to enter your information each time (for example: “Remember me”).

If you have added items into your Shopping Bag and closed the session without completing the purchase and without eliminating those items, these cookies allow you to continue the shopping experience the next time you access the website (within a limited period) finding the same articles that were selected.

Functional cookies are not essential to the functioning of the website, but rather improve navigation quality and experience.

Analytical cookies

These first party cookies are the property of (the site manager) and are used to collect data in an anonymous and aggregate way. These cookies are used to prepare statistical analyses on the navigation methods of our website’s users. de’Nobili treats the results of these analyses anonymously and exclusively for statistical purposes only.

Social Network Cookies

These cookies are necessary to allow your social account to interact with our website. For example, they are used to express your appreciation and to share it with your social networking friends. The social network cookies are not needed for navigation. For more information on the policies regarding the use of social network cookies, it is possible to consult the respective privacy and cookies policies:

How can I disable cookies and manage my preferences?

Browser

The majority of browsers are configured to accept, control or potentially disable cookies through the settings. We nevertheless remind you that disabling navigation or functional cookies may affect the functioning of the website and/or limit the service we offer.

Below is the procedure to follow to manage cookies from the following browsers:

IE: http://windows.microsoft.com/it-it/windows7/block-enable-or-allow-cookies

Safari: http://support.apple.com/kb/PH19255

Chrome: https://support.google.com/chrome/answer/95647?hl=it-IT&hlrm=it

Firefox: http://support.mozilla.org/it-IT/kb/enable-and-disable-cookies-website-preferences

To manage google Analytics

https://tools.google.com/dlpage/gaotout

For more information on cookies and to manage your preferences for third party profiling cookies, please go to http://www.youronlinechoices.com. Once on the site, by accessing the area “Your Choices” you can: visualise the list of third party companies, our partners, which install cookies on our site (Company); verify the presence and activation status of installed cookies (Status) and manage your consent selectively (On/Off). By expanding the dedicated voice (Info) for each company, you can access more information relative to the company and, via a link, reach the specific information about privacy and cookies.

Access to Data and Customer Care

You may freely and at any time exercise all of your rights pursuant to Art. 7 of the Privacy Code, or receive assistance and explanations on how to provide your consent or selective refusal, or on how to delete cookies from your browser, by sending an email to Contact us selecting “Privacy” as the topic, or via a written request sent to Maurizio de’Nobili S.r.l. at the mailing address Info@denobili.com.

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